Robert headshot, 2024

Board Director & Pension Trustee
Digital Transformation Executive

Former Discover Head of MarTech
Former Amazon Product Manager

Executive Summary

Senior executive with proven ability to drive enterprise transformation and deliver measurable financial impact. After generating $42M in value at Discover Financial Services and leading strategic initiatives at Amazon, I now focus on board governance and building next-generation AI solutions.

My expertise spans the intersection of technology and business strategy. At Discover, I created the MarTech organization from scratch, saving $33M through strategic vendor consolidation while unlocking $9M in new revenue in year one. At Amazon, I delivered a multi-billion dollar initiative and improved conversion ceilings by 60% through data-driven optimization and training dozens of product marketers on data analysis.

Currently serving as a fiduciary Trustee for the Sebastian Police Officers' Pension Fund and Board Chair of the Marketing Committee at Florida Tech's College of Business. These governance roles complement my work as Founder & CEO of ZingLab Technology Solutions, where I'm pioneering AI applications for enterprise marketing.

Core competencies include digital transformation, P&L management ($15M+ budgets), cross-functional leadership (18+ teams), and strategic vendor negotiations. I thrive at the intersection of innovation and fiscal responsibility - whether optimizing marketing technology stacks, governing pension assets, or identifying emerging opportunities in AI.

Seeking board opportunities where digital transformation expertise and marketing technology insights can drive strategic growth and competitive advantage.

Key Achievements
  • Created $42M in value through MarTech transformation at Discover Financial Services.
  • Turned around lagging Amazon S-team initiative, completing 13-country rollout 18 months ahead of schedule.
  • Built and led MarTech organization from zero to 15-person team managing $15M budget at Discover.
Areas of Expertise
  • Digital Transformation
  • Artificial Intelligence Strategy
  • Revenue Generation through MarTech
  • Cross-Functional Leadership
  • Board Governance

Board Positions

Florida Tech Logo

Committee Chair

Florida Institute of Technology, Bisk College of Business Advisory Board

June 2024 - current

It is an honor to support the Florida Institute of Technology Bisk College of Business
FIT CoB Board

  • Chair of College of Business Marketing Committee.
  • Guide marketing strategy for programs serving 7,000 students.
Sebastian City Logo

Trustee

Member, Board of Trustees

Sebastian City Police Retirement Investment Commission

June 2024 - current

It is my distinct privilege to serve the City of Sebastian by joining the Police Retirement Investment Fund alongside, and to the benefit of, the brave men and women keeping our city safe.

  • Serve as fiduciary trustee for municipal police pension fund.
  • Oversee investment policy and actuarial compliance.
  • Ensure sustainable retirement benefits for city police officers.

Professional Experience

ZingLab Logo

Founder & CEO

ZingLab Technology Solutions

May 2023 - Current
  • Develop AI-enabled solutions for businesses.
  • Provide AI strategy and implementation guidance.
Discover Financial Services Logo

Head of Marketing Technology

Director of Product

Discover Finanacial Services

March 2022 - May 2023
Situation:
  • Created MarTech organization in 2022, reporting to Chief Product Officer.
  • Saved $33M through software consolidation and vendor renegotiation.
  • Generated $9M incremental revenue across marketing organizations.
  • Managed 15-person team including 4 directors and $15M budget.
  • Connected 18 previously isolated marketing teams through unified tech stack.
  • Hired and onboarded permanent VP successor before departing for AI ventures.
Amazon Logo

Senior Product Manager

Amazon

August 2020 - February 2022
  • Built ML-powered dynamic ad platform driving 65% of program conversions.
  • Delivered multi-billion dollar S-team initiative across 13 countries in 18 months vs 4-year SLA.
  • Increased stalled program's conversion ceiling by 60% in 90 days: found 33% attribution gap, optimized copy for 15% lift, created new templates for 10% gain.
  • Covered Sr PMM role for 4 months: achieved green status on S-team goals, cut weekly reporting by 8 hours per person.
  • Managed 6 direct reports while maintaining 70% IC contribution.
Holland America Logo

Senior Manager Marketing Operations

Holland America Line

November 2019 - July 2020
  • Automated email production system reducing creation time by 94% and QA time by 90%.
  • Built proprietary email components saving $40K annually in licensing fees.
  • Established centralized Email Marketing Team from fragmented resources.
  • Developed template system saving 4,000 labor hours per year.
  • Position eliminated during COVID-19 layoffs.
GoLocal Austin Logo

Head of Digital

GoLocal Austin

May 2015 - November 2019
  • Owned all web, ecommerce, digital marketing, and data analytics.
  • Developed dual-sided B2C and B2B eCommerce platform.
  • Automated email nurture campaigns for both buyers and sellers.
  • Integrated payment processing and vendor management systems.
  • Built analytics dashboard for marketplace performance tracking.
  • Facilitated business sale to private equity.

Speaking Engagements

Florida Institute of Technology Logo

"The Effect of Artificial Intelligence on Business and Society"

Florida Institute of Technology

October 2024

Featured panelist for major forum examining AI's impact on business transformation and societal implications. Presented as Managing Partner of AiryChat AI alongside industry leaders and academic experts to audience of business professionals, students, and community leaders.

Panel addressed critical questions around AI adoption, ethical implementation, workforce transformation, and competitive advantage through artificial intelligence integration.

Media Coverage:
TechRise Logo

Fintech Pitch Competition

TechRise by P33

June 2022

Guest Speaker representing Discover Financial for the TechRise June 2022 fintech pitch day.

TechRise by P33 is a multi-stakeholder initiative to support tech founders from Chicago. We work to ensure access to capital, networks, and knowledge for all. website & livestream

Education

Rochester Institute of Technology Logo

Master of Business Administration

Rochester Institute of Technology

May 2016
  • Concentration in Technology Management
  • Placed three times in RIT Business Plan competitions
  • Mentored student entrepreneurs extensively
  • Inducted into RIT Student Startup Accelerator
Florida Institute of Technology Logo

Bachelor of Science in International Business

Florida Institute of Technology

May 2010
  • Vice President, Delta Mu Delta Honor Society, FIT chapter
  • Won three awards for academic achievement
  • Won three awards for organizing campus events
  • General Manager of FITV, the campus TV station; Managed 35 student volunteers and a budget of $50k
  • Board Member, Student Activities Funding Committee
  • Graduated in three years